"As an aside, I think it would be very strange if, in this work the government is doing on unwinding some EU legislation, it were to reduce consumer protection regulation. I have not heard anyone suggest that is what will happen.
"The focus must always be on the client and delivering the best client outcome - and being able to demonstrate that.
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"How this outcome is delivered to the client is key. And certainly, all the advisers that Dynamic Planner is speaking to are saying the consumer duty is the biggest thing on their plates right now."
Tell us your views
How is consumer duty affecting you and your business? Email the editor: simoney.kyriakou@ft.com
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