"I consider it beyond dispute that HL reacted correctly in the steps it took to safeguard the Sipp after it became aware of the addiction."
But Moran said he believed he had spoken to Hargreaves Lansdown about the issue "hundreds of times" and that companies needed to do much more to put better safeguards in place to help people like him.
Parliamentary debate
The House of Commons has been debating an e-petition calling for the government to put affordability checks and barriers in place to help prevent problem gambling and protect vulnerable customers.
During the debate, Labour MP Paul Blomfield said: "If this is a health issue, we need to have a prevention strategy, just as we do with other health problems.
"I commend the government for the prevention strategy that they have developed with the gambling White Paper.
"Affordability checks are an important part of that strategy, but it is regrettable that the debate around them is generating more heat than light, as it has done today."
Blomfield said affordability checks and the data behind them was already accessible, adding: "Affordability checks are nothing new, and contrary to suggestions from the industry, background checks on financial vulnerability could be frictionless, making use of already available data.
"This is data that - we should remember - is already used by the industry itself to monitor accounts and, in some cases, withhold winnings from players to regulate their losses.
"The data is there, and the industry is willing to use it in one context. Why not in this context, too?"
Moran made the point that financial institutions, just as gaming companies, have - or should have - such data in existence, and therefore this should be used to help put more safeguards in place to prevent financial loss.
simoney.kyriakou@ft.com
