In Focus: When things go wrong

Advisers have the experience and skills to assure investors in trouble, and the knowledge to help them restructure their finances when things go wrong. This hub discusses the issues surrounding financial scams and misselling, and how to help the victims.

In Focus: When things go wrong

'We have to equip young people with the skills to spot scams'

Sharon Davies

Sharon Davies

In Focus: When things go wrong

Fos sides with client over adviser’s Woodford recommendation

Fos sides with client over adviser’s Woodford recommendation

In Focus: When things go wrong

Working with advisers over 20 years has shown me where the cracks are

Working with advisers over 20 years has shown me where the cracks are

In Focus: When things go wrong

Sipp rescue deals seem problematic but the alternative is worse

Sipp rescue deals seem problematic but the alternative is worse

In Focus: When things go wrong

'Consumer duty's price and value outcome difficult to interpret'

In Focus: When things go wrong

Worried about a PI claim? Here are 4 things you should know

Geoff Hall

Geoff Hall

In Focus: When things go wrong

Ponzi scheme operator jailed but goes on the run

Ponzi scheme operator jailed but goes on the run

In Focus: When things go wrong

Top 5 things that people get wrong with pensions

Top 5 things that people get wrong with pensions

In Focus: When things go wrong

Adviser loses Fos case over DB transfer he 'sold to himself'

Adviser loses Fos case over DB transfer he 'sold to himself'

In Focus: When things go wrong

Fresh fear over potential new mortgage prisoners

Fresh fear over potential new mortgage prisoners

In Focus: When things go wrong

Handling PI insurance after a complaint

Handling PI insurance after a complaint

In Focus: When things go wrong

'The repercussions of breaking the Green Claims Code are significant'

'The repercussions of breaking the Green Claims Code are significant'

In Focus: When things go wrong

'This country is full of intelligence on scams, use it!'

Carmen Reichman

Carmen Reichman

In Focus: When things go wrong

Caroline Rainbird departs FSCS

Caroline Rainbird departs FSCS

In Focus: When things go wrong

FCA hits out at three more firms over misleading BSPS offers

FCA hits out at three more firms over misleading BSPS offers

In Focus: When things go wrong

FCA hits out at 'self-interested criticism' of Woodford redress deal

FCA hits out at 'self-interested criticism' of Woodford redress deal

In Focus: When things go wrong

FSCS explains reason for Rowanmoor claims delays

FSCS explains reason for Rowanmoor claims delays

In Focus: When things go wrong

How a bad investment decision has devastated my life

How a bad investment decision has devastated my life

In Focus: When things go wrong

Fos orders adviser to compensate client over £200k EIS investment

Fos orders adviser to compensate client over £200k EIS investment

In Focus: When things go wrong

Two firms default with FSCS after number of claims

Two firms default with FSCS after number of claims

In Focus: When things go wrong

What the FCA is looking for in its retirement income advice review

What the FCA is looking for in its retirement income advice review

In Focus: When things go wrong

'ESG claims may come but they will fail'

In Focus: When things go wrong

'There's no investment need that can't be met the regulated way'

'There's no investment need that can't be met the regulated way'

In Focus: When things go wrong

FCA acts against third advice firm avoiding BSPS liabilities

FCA acts against third advice firm avoiding BSPS liabilities

In Focus: When things go wrong

Former London Capital & Finance boss given suspended sentence

Former London Capital & Finance boss given suspended sentence

In Focus: When things go wrong

BSPS advice firm under investigation by FSCS

BSPS advice firm under investigation by FSCS

In Focus: When things go wrong

Case study: I felt encouraged by the govt to transfer my pension

Case study: I felt encouraged by the govt to transfer my pension

In Focus: When things go wrong

'FCA's ScamSmart needs to invite whistleblowers'

Andy Agathangelou

Andy Agathangelou

In Focus: When things go wrong

FCA censures Lighthouse over 'unsuitable' BSPS advice

FCA censures Lighthouse over 'unsuitable' BSPS advice

In Focus: When things go wrong

FCA warns Sipp operators over Fos complaints

FCA warns Sipp operators over Fos complaints

In Focus: When things go wrong

Two thirds of advisers say main role is to provide reassurance

Two thirds of advisers say main role is to provide reassurance

In Focus: When things go wrong

FSCS places wealth manager under investigation

FSCS places wealth manager under investigation

In Focus: When things go wrong

Investment gone wrong? When to call the lawyers

Charlotte Henschen

Charlotte Henschen

In Focus: When things go wrong

How to respond to a client complaint

How to respond to a client complaint

In Focus: When things go wrong

FSCS: We can speed claims up in special circumstances

FSCS: We can speed claims up in special circumstances

In Focus: When things go wrong

Less than a third of pension fraud reports sent to police

Less than a third of pension fraud reports sent to police

In Focus: When things go wrong

One in four at risk of pension scam

One in four at risk of pension scam

In Focus: When things go wrong

Govt launches anti-fraud strategy

Govt launches anti-fraud strategy

In Focus: When things go wrong

Govt cold calling ban will build trust in the industry, say advisers

Govt cold calling ban will build trust in the industry, say advisers

In Focus: When things go wrong

‘The Sipp nightmare for pension scam victims needs to stop’

Carmen Reichman

Carmen Reichman

In Focus: When things go wrong

Tax avoidance promoters to face criminal charges under govt rules

Tax avoidance promoters to face criminal charges under govt rules

In Focus: When things go wrong

‘Advisers are well placed to help the misadvised or defrauded’

Chris Bryans

Chris Bryans

In Focus: When things go wrong

Scottish Widows tops complaints list for pensions and investments

Scottish Widows tops complaints list for pensions and investments

In Focus: When things go wrong

‘Crypto promotions to be treated on par with high-risk investments’

‘Crypto promotions to be treated on par with high-risk investments’

In Focus: When things go wrong

Devon adviser helps client 'scammed' out of £220k by crypto

Devon adviser helps client 'scammed' out of £220k by crypto

In Focus: When things go wrong

BSPS firm placed under investigation by FSCS

BSPS firm placed under investigation by FSCS

In Focus: When things go wrong

Complaints firm expects mortgage-related claims to soar

Complaints firm expects mortgage-related claims to soar