Chartered Insurance Institute

Showing outcomes for vulnerable customers challenge for firms

'Old school' adviser training needs to be updated

CII wants to be first at the table in policy-making talks

CII and PFS condemn online harassment among advisers

AI means customers may not need advisers for technical expertise: CII chief executive

CII to embark on widescale talent strategy to lure Gen Z

CII apologises for email error

PFS president says the 'only way is up' for body

CII: attracting talent is difficult as ‘insurance is not an accessible degree’

CII boss: industry can struggle to ‘articulate the value’ of insurance

CII appoints two board members as it works on 'building public trust'

Tara the avatar joins Technical Connection to help deliver virtual training

SJP expands VR adviser training through CII

UAE better with regulation as it becomes growing hub for advisers

SimplyBiz makes tech upgrade to add Defaqto service

How to assess AI's threats and opportunities

Advice profession should define its future while segregating from its past

Paraplanning is an often overlooked role

PFS identifies adviser training gaps with consumer duty tool

CII membership director to exit earlier than planned